Frequently Asked Questions
DeshExam is the country's largest open educational platform.
Here you will find detailed information about DeshExam and all its features.
What is the refund policy?
We offer a 7-day money-back guarantee. If you are not satisfied with your purchase, contact support within 7 days of payment for a full refund.
How are the Leaderboard scores calculated?
Leaderboard scores are based on your performance in the weekly Mega Mock Tests. Speed and accuracy both contribute to your final ranking.
How do I reset my password?
If you have forgotten your password, go to the login screen and click 'Forgot Password'. A reset link will be sent to your registered email address.
Are the live classes recorded?
Yes! All our live classes are recorded and automatically uploaded to your student dashboard within 24 hours so you can review them at any time.
What is Pass Pro?
Pass Pro is our premium subscription that gives you unlimited access to all mock tests, live classes, and premium study materials for a full year.